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Contact Us - AnationZ

Contact Us

Thank you for your interest in AnationZ! We value your feedback, inquiries, and suggestions. Please feel free to reach out to us using the contact information provided below:

Company Name: Grace Lanka Apparels (Pvt) Ltd
Address: 83/15 Lionel De Soysa Gardens, Off Angulana Station Road, Angulana, Moratuwa, Sri Lanka
Phone: +94 77 01 36543
Email: info@anationz.lk


Our dedicated customer service team is available to assist you with any questions or concerns you may have. Whether you need assistance with your order, have inquiries about our products, or require further information, we are here to help.

Please don't hesitate to contact us via email or phone. We strive to respond to all inquiries promptly and provide you with the best possible assistance.

Thank you for choosing AnationZ. We look forward to serving you!

Sincerely,
The AnationZ Team

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Shirts
Size Collar shoulder  Short sleeve Long sleeve length
S  15.50 42.00 16.25 8.50 28.25
M 16.00 45.00 17.25 8.90 29.00
L 16.50 47.00 18.25 9.25 30.00
XL 17.00 49.00 19.25 9.60 30.38
2XL 17.50 51.00 20.25 10.00 30.75

 

Linen Trousers

Size Waist Hip Crotch length
30 32.50 37.50 22.50 31.00
32 34.50 40.00 24.00 31.00
34 36.50 42.50 25.50 31.00
36 38.50 45.00 27.00 31.00
38 40.50 47.50 28.50 31.00

 

Chinos

Size Waist Hip Crotch length
30 32.50 37.00 22.75 31.00
32 34.50 39.50 24.25 31.00
34 36.50 42.00 25.75 31.00
36 38.50 44.50 27.25 31.00
38 40.50 47.00 28.75 31.00
Shipping and Returns Policy

Thank you for choosing AnationZ! We strive to provide you with a seamless shopping experience. Please take a moment to familiarize yourself with our shipping and returns policy.

Shipping:

- We will deliver your order to the shipping address you provide during checkout. Please ensure that the address is accurate and accessible during regular working hours.
- We aim to ship your order as quickly as possible. However, please note that shipping timelines may vary for each product due to availability.
- You will receive a confirmation email with tracking information once your order has been shipped.

Returns and Exchanges:

At AnationZ, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer hassle-free returns and exchanges. Here's what you need to know:

- Returns or exchanges must be requested within 14 days of receiving your order.
- The item(s) must be in fully resalable condition, with the original packaging and tags intact.
- We are unable to accept returns or exchanges for innerwear due to hygiene reasons.
- If the item(s) are incorrect, damaged, or faulty, we will provide a full refund or exchange, including the delivery charge.
- If you simply change your mind or the item(s) are unwanted, we will refund the price of the item(s) but not the delivery charge.
- To initiate a return or exchange, please email us at info@anationz.lk with your order number, product details, reason for return/exchange, and your contact information.
- For returns via courier collection, we will coordinate with the courier company to arrange a pickup. If the return is due to our error, the courier collection will be free of charge. Otherwise, a fee of LKR300 will apply.
- For returns via the nearest post office, please send the package to the following address: Grace Lanka Apparels, No.83/15, Lionel De Soysa Gardens, off Angulana Station Road, Angulana, Moratuwa, Sri Lanka.
- For returns via the nearest AnationZ store, please visit the store and fill out the returns form. Drop off the items at the store, and we will process your return or exchange.

Refunds:

- Once we receive the returned item(s) and conduct a quality check, we will process your refund within 7 days.
- Refunds will be issued as store credits to your AnationZ account, which can be used for future purchases.

Please note that the above policies are subject to change by the management of AnationZ. Any updates will be communicated to you in advance.

If you have any further questions or need assistance, please don't hesitate to contact our customer service team at info@anationz.lk. We are here to help 😊

Thanks for contacting us. We'll get back to you as soon as possible.

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